Dive With Manta Rays – Ryan Irvine Mantaray Island Resort Fiji

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Andrew McCombe:

Hey guys, Andrew McCombe here and welcome to Outlier. In this week’s episode, I’m on Manta Ray Island, where I’m going to be speaking to Ryan Irvine, the co-founder of the MantaRay Island Resort. Okay guys, I’m excited. Let’s go and meet Ryan. Ryan, welcome to Outlier.

Ryan Irvine:

Yeah. Thanks mate. Welcome to Manta Ray.

Andrew McCombe:

What a beautiful spot, mate. It’s obviously a labor of love for you?

Ryan Irvine:

Yeah, it’s pretty nice. It’s been a labor of love and a bit of a struggle, but it’s got where we want it, and we’re loving it.

Andrew McCombe:

That’s a three-star, five coconut resort, and it’s 72 kilometers from the mainland. So you are an outlier just in the mere fact of location, but how did it all begin?

Ryan Irvine:

So Tina and I were traveling overseas. I met Tina over in England, and then we decided after a couple of years of traveling together that we wanted to start something in Fiji. Tina has never been over this side of the world actually, so it was pretty exciting for her as well, and a big, big step, obviously. Yeah, we came to Fiji, started this, went looking, found a place that we wanted to do it. Luckily enough, the Fijians were so hospitable that they leased us some land, and here it is, you know, so it’s like welcome to Manta Ray.

Andrew McCombe:

So how does that process work with the Fijians? Like, do you have to go and meet the chief or?

Ryan Irvine:

Yeah, absolutely. It’s actually still quite a traditional way that we need to do that. You still need to go and meet the chief. Actually, they call it a ‘sevusevu’, which is like a welcome and whether they accept you or not after the ‘sevusevu’. Usually always with ‘kava’. In something like this, we use a sperm whale tooth. So it’s still quite traditional in the way that you still need to present something. So I guess if you want to call it insignificant in our way, to the chief, it’s worth so, so much in their way that it still applies, you know.

Andrew McCombe:

How did you know that that’s what was required in order to – obviously you have your meeting, you have your kava session, et cetera – to then get a lease on an Island. Did you have people helping you with that?

Ryan Irvine:

Well, not in such. We had a few friends from different villages and luckily we had a friend from the village that we’re in now. It’s one of the biggest villages in the Yasawa Islands actually. And our chief is actually a ‘Tui’ as well, which is quite high. So yeah, absolutely, we had some help. I don’t think you could do it without a bit of help from a local villager. But there’s also a governing body in Fiji that helps you with sort of relaying messages to, and from the village as well.

Andrew McCombe:

So you also have a government support plus the island support and the village support?

Ryan Irvine:

Yeah, absolutely. That’s what’s amazing about Fiji too. It’s not just a handshake deal, so you’ve got a little bit of stability in leases and whatever you’ve got, what you want to set up. And it makes it so much easier if you want to call it that way. And it’s totally legal too, so everyone’s on the same playing field, which is great for a third world country.

Andrew McCombe:

So after your ‘kava’ session, they must have seen something in you. What do you reckon that was?

Ryan Irvine:

Probably young. I was quite young, and so was Tina.

Andrew McCombe:

How young were you?

Ryan Irvine:

I think I was 24. Yeah. I think I was 24 or 23. I can’t remember exactly when that was; I haven’t worked it back. I probably could pretty easily, but yeah, it was a while back. So we started here, I think we started operating in 2004, and we started with the whole lease proceedings and stuff like that within 2002. It was a while; I think I was 24 actually.

Andrew McCombe:

So for a 24-year-old – and Tina had been, say 23 – in the middle of the Pacific Ocean to start your first business, that is a massive achievement.

Ryan Irvine:

Yeah. It was a big achievement. It’s amazing when you’re so pumped on something like that; you actually don’t think of anything like that. You just want to get it done, you know? And you’re pretty excited to wake up every morning and see what we’re looking at right now. It’s pretty. It’s a million-dollar view and, you know, we’re here in Fiji, and we’re loving it, and we’re doing what we love. So it’s great.

Andrew McCombe:

So tell us about the first turn of the soil for the first day.

Ryan Irvine:

The first turn of the soil. What was it? I can’t remember what we did for that, but it was a lot of work. We had no machinery out here at all. So we did every hole by hand. We carried every pine pole up the hill by shoulder, if you want to call it. Luckily, the Fijians are strong fellows, you know? They were our earthmoving, they were our crane. And mate, to be honest with you, to build a resort with Fijians is pretty testing, but it’s hilarious as well. And it just adds to the whole deal.

By no means, was it easy. If you asked me now would I do it again, I’d probably say no, but it is what it is, and we loved it, and we wouldn’t take that back at all. You know? So it was a great experience, a great journey. Glad that the outcome came out pretty well. I think it’s one of those things, when you’ve got your mindset to something, I don’t think there’s a problem with not coming out well. If you’re going to do it, you’re going to do it. If you don’t, or you’re a little bit dubious, I don’t think it’s going to work. You know?

Andrew McCombe:

So you’ve brought your photo album?

Ryan Irvine:

Mate, I have. We found this last night, having a couple of quenching ales and, uh, she’s a little bit tattered, I dropped it on the way up here a couple of times, but it’s here. And it’s got like our first photo of when we first found the Island. It shows how much the islands changed actually in terms of scenery as well.

Andrew McCombe:

The beach isn’t that wide nowadays, is it?

Ryan Irvine:

No, it’s all changed unfortunately, but you know, I’m sure it’ll come back. Mother nature at its greatest there. So yeah, that was the first time we sort of walked on the island and, it was massive.

Andrew McCombe:

Very young, weren’t you?

Ryan Irvine:

Yeah, we were.

Andrew McCombe:

So what was going through your mind at that point, as you’re walking along that beach, knowing that, what you wanted to achieve, you’ve got the vision, but there are just trees in front of you.

Ryan Irvine:

I remember the first time we both, Tina and I, jumped off the boat and hit the beach. And we were like, “This just feels right.” You know, we went to a couple of other places, and it just wasn’t it, you know. And we jumped off here, and it was just like, “This is it.” It was pretty amazing.

Andrew McCombe:

What were you looking for in a location?

Ryan Irvine:

Obviously, with tourism, you’ve got to look for a few things. One of the things was accessibility. We were lucky enough that there was a South Sea Cruises Awesome Adventures barge – sorry, not their barge, it was their cruise boat, which was like a hop-on, hop-off tourist boat, fast ferry – up on the Island then, and started a few years before that. And, yeah, so that was one of it. The reef here is amazing. It’s probably the best house reef that you’ll see in Fiji.

Andrew McCombe:

Basically, you walk a few meters off the beach, and you can swim with sharks.

Ryan Irvine:

Absolutely. At nighttime, you’ll see fish two meters away from me, you know, and we’re lucky enough to have the manta rays right on our doorstep.

Andrew McCombe:

Did you know that at the time?

Ryan Irvine:

Yes and no. So when we were looking at it, we were told that there were some stingrays – that’s what they called them – and I was a little bit confused and finally worked out that it wasn’t the stingrays, but it was the manta rays. And when we were here before we built too, we were lucky enough to swim with them by pure accident as well. So it all was in line, and we took it, you know. We jumped, we took the leap and went for it.

Andrew McCombe:

Fantastic. So it took a few years – three years, I guess – between opening and building. Obviously, that takes a lot of money early on, and you’re not receiving any money at the same time. How’d you get through that process?

Ryan Irvine:

Yes. It took a bit of money and work. Tina and I had a little bit of money saved up from our travels, and unfortunately, we were really young, so we couldn’t take a bank loan. We were really fortunate Tina’s parents and my parents threw a little bit of money in towards it. And believe me, it was only a little bit and we started with what we had, and we built with what we had, and we had to open. And ever since then, you know, it’s still developing. We haven’t finished the resort yet, you know? So it’s sort of one of those things that it just keeps rolling over.

Andrew McCombe:

Well, every day you’re making improvements, on a day to day basis. What was the original vision compared to what it is now?

Ryan Irvine:

To be honest with you, our original vision was little ‘bures’ – grass bures – that people can come up and live like a Fijian basically. And then when you start building like that, you just realize that it’s really, really hard to develop a result like that. Because you just don’t have the amenities. And also changing times as well, you know. As I said, we’ve developed through the years, developing what we thought we were. We were opening originally as a backpacker’s, and it’s now gained some momentum, and we’ve picked it up to sort of like a family three-star resort now.

Andrew McCombe:

Have you noticed in the time you’ve been here, that there’s a lot more people that would come now or is it dropping off?

Ryan Irvine:

We find that there are  different aspects of it. Like I said, some aspects of who we market to definitely have dropped off. The whole backpacker sort of traveling is a lot different nowadays than what it was when we started backpacking. Our market now is more sort of the travelers that, when I was backpacking, and now people have hooked up with families and wives and kids, we’ve really found that that market now for us is really sorta grabbing us. And we’re levitating towards that market now.

Obviously, we’re not getting rid of the backpackers, you know, they’re always fun to have it a resort. They are a lot of laughs, and look, we were backpackers one day, and that’s what got us here, you know?

Andrew McCombe:

So tell us about the resort today. What would the ideal market or client come to experience here at Manta Ray?

Ryan Irvine:

So at Manta Ray we love the water. We came to Fiji because of a couple of things. One, the local people. Fijians are the friendliest people in the world. We love them up here. All their staff are amazing. Our resort’s renowned for having some of the best staff in Fiji. Also our water. We’re water people. We surf, we kite-board, we stand-up paddle. We foil, we fish, we spear-fish. We dive, we teach free diving, we teach scuba diving here. We love the water. So that’s what we try to froth on.

We’ve got the manta rays at our doorstep. We had dolphins in the bay here two days ago. So it’s pretty amazing. If you love the water or want your kids, or anyone to be in a safe environment where they can safely learn to swim, dive, snorkel, free dive, or whatever, this is the place, you know. It’s an amazing place. You’ll love it. It’s a great resort.

Andrew McCombe:

And a nice, relaxed vibe too.

Ryan Irvine:

Absolutely. It’s like one of those resorts that we leave open for people. We’re pretty relaxed as owners, Tina and I, and we leave it to our staff in terms of how they want to portray the resort. Sometimes it’s a party down at the bar, you know, if there’s a good group in and they want to get on it. We definitely encourage it. Some days people just want to chill and enjoy the vibes and some Fijian music and some Fijian hospitality, which, by the way, is in no terms boring. That’s always fun.

Andrew McCombe:

Well, you do the island night a couple of times a week?

Ryan Irvine:

Yeah, we do. We do a Fijian ‘lovo’ on a Friday night, which is a traditional underground cooking. And we do a ‘meke’, which is their traditional dance, which is pretty cool to see actually. Fijians love it. And they love showing off their islands and their country. And they’re pretty hospitable.

Andrew McCombe:

And the sunset cruise last night was good?

Ryan Irvine:

Mate. You cannot go past the sunset cruise. Sitting in a tire-chair out at sea, having a couple of quiet ales. It’s pretty refreshing. And with backdrops like this, with the sun going down over that one, it’s like, you can’t not love it.

Andrew McCombe:

Oh, sensational. So Ryan, one of the main purposes of Outlier is to inspire other potential outliers or entrepreneurs to maybe follow a journey like yours, but relevant to their own life. It doesn’t mean they have to start a resort. That could be anything right. But what I really want to do for the viewer’s sake is show some of the photos – it really hit home to me when you were showing them to me this morning, before we did this interview – of what you’ve been through. And a lot of people don’t see that. They always see the end product, and then they’ll critique you on all of that. And they don’t even know what’s gone into it. So let’s look at some of the truth that’s gone in here.

Ryan Irvine:

Yeah. It’s been a journey and a bit of a mission. And look, we built the whole resort with no cranes, with no lifting facilities. We live on an island and even just getting the big logs that we had from the tugboat at the time. We threw them over the side and swam them in like a surfboard. When we first tipped the first login, I was going, “I hope these things float.” Cause if they didn’t, we didn’t know how to get them in. So it was all done off like how we felt, if you want to call it like that. And if it didn’t work, we had no idea what we were doing. So yeah, it was a process, and it’s what we do, you know? It was awesome.

Andrew McCombe:

Alright, well how about you show me some of them.

Ryan Irvine:

Yeah. So this is some of the photos that we’ve got here. It’s a little bit old, like I said, the photo book, but it shows definitely from when we first started. Just the amount of timber, and everything here with the boys, carrying them up the beach. And Tina here. Our makeshift kitchen that we used to cook in every day and things like that was pretty cool.

Andrew McCombe:

You started with tents, you pitched tents on the island first?

Ryan Irvine:

Yeah, we had tents first until they blew away. They didn’t last long actually. We had like a bit of a cyclone up here, and the tents blew away. And then after that, we were living under the stars basically. It actually was a lot better too, to be honest. But that was sort of a process that we went through.

Andrew McCombe:

Did you find by doing that you actually became more connected to Fiji? I noticed that the locals tend to do a lot more outdoor stuff?

Ryan Irvine:

Absolutely. When you start living with the people properly, like they do, you become a lot more close in different ways, like knowing everyone who snores the worst. But just in terms of the whole outlay of the resort, you’re working with them every day. I probably don’t want to live with them every day of my life, and I’m sure that they don’t want to do the same with me too, but it was pretty cool. And it was just part of it, you know. You gotta take the good with the bad.

And I don’t look at that being bad either. It was just a great time. We had a lot of laughs. Like some of the photos in here, you can see some of the parties we had with the local boys, having traditional ‘lovos’. And when we had guests come, they’d do the whole traditional – which we still do here too, which is amazing about this area – they still do the traditional welcomes and the traditional dances and stuff like that. So it’s great.

Andrew McCombe:

Well, it was really touching for me, when we arrived yesterday, the guys came out on the beach and for welcome, you know, there’s eight to ten guys. And what’s another highlight for me is, it seems like every Fijian can sing.

Ryan Irvine:

Oh mate, they’re pretty talented.

They can sing and play rugby. Pretty amazing people. We’re going to go for a swim with the Manta rays. There have been a few spotted, which is good at this time of year. And in our peak season, you’ll swim with them every day. And like I said yesterday, they are pretty amazing. You’ll be blown away.

Andrew McCombe:

So we’ll start with our intro dive first. Did we do that first?

Ryan Irvine:

We’ll go for a quick intro dive because obviously the Manta rays are on a tight. And then we’ll go for quick Manta ray swim, and then we can do what we want and then go fishing. We went for the sunset cruise yesterday. we’ll see, we might even just want to chill out for a bit.

Andrew McCombe:

Okay. So back to the, to the viewers, so your inspiration for this place, was it traveling the world, or was it once you hit Fiji?

Ryan Irvine:

It was traveling the world. I knew straight away when I came actually. When I was a younger kid, one of my best friends at school lived in New Guinea, up in Papua New Guinea. And I went there when I was younger. When I was at school with him for about six weeks over the Christmas break and just absolutely loved it and just was like, “this is what I want to do.” And then traveling around the world, met Tina. And she jumped on it as well.

And she was like, being a girl from Sweden that’s never been out of Sweden. She was like, “I’m all over it. I want to do it as well. Let’s go.” So it was sort of between the two of us, our drive with each other, that made it happen. And when we got here, I remember the first time Tina said, “all I want to do is have a cocktail under a coconut tree.” She never had that. She’s never had a cocktail under a coconut tree. So it’s like being from Australia, you know, we are going,

Oh, well, that’s something that we can do all the time, you know? And, from someone from Europe, you kind of hear that. And you’re like, wow, this is pretty unique. And then coming to the part of the world in the South Pacific, like Australia, we’ve got that here on our doorsteps. So close to us that it’s like, everybody should experience it, you know? So we drive each other pretty much to do this.

Andrew McCombe:

That was in England. You made that call, right?

Ryan Irvine:

Yeah. Pretty much. I knew straight away that this is what I wanted to do. It’s like whether I wanted to do it somehow, whether it’d be Fiji or Vanuatu or whatever. I’d never been to these countries before. I was lucky enough to come to Fiji. When I was younger, I used to work for a travel company. I used to run surfing holidays for them. And ever since then, It just drew me back. Fiji’s one of these countries that when you’re not here, it just draws you back to it. And it’s like, every time I came back through traveling around the world, I always have to stop into Fiji and definitely surf. And if not, I’ll definitely be getting in the water fishing or diving or spearing or doing something in the water.

Andrew McCombe:

Someone who’s battling at, say early stages, either have an inkling of what they want to do with their life, their business, et cetera, or have no idea. And maybe battling with that. You knew you were lucky. You knew. What about Tina though? You obviously mentioned it to her, but she wouldn’t have had that vision prior that, that was her dream or?

Ryan Irvine:

I know for a fact that Tina just loved it. We were traveling; we were young. We were open to everything. And to be honest with you, I don’t think it matters whether you’re young or not. If you want to do something, you’re going to do it. You know, like we had so many people telling us, “Oh, this is going to happen. You stupid this blah, blah, blah.” If you believe all that, you know what you’re going to be like, if you’re positive and want to do it, you’re going to do it. It’s as simple as that.

Andrew McCombe:

Well, if you look at the people who say that sort of stuff, right, and you look at their environment, what their lifestyle, whatever they created, it’s probably not going to be that.

Ryan Irvine:

They’re still doing the same things today as what they were, when they were telling us, that we’re not going to do this. You know? Some of them are our good friends too, you know, unfortunately – not, unfortunately, but unfortunately for them, that they haven’t actually believed in what they could think they can do and done what they think they can do. And I think it’s like that for a lot of people.

Andrew McCombe:

Do you think you’re born with that, or is it something that can be developed?

Ryan Irvine:

To be honest with you, I think it can be developed. There’s so many people that sit back now watching YouTube and Instagram and go, “I’d love to do that.” They’re the people that won’t do it, you know. You’ve got to get up and do it. You either got to make the move and do it or don’t do it.

Andrew McCombe:

Is it watching everyone else’s lives?

Ryan Irvine:

Absolutely. And unfortunately, I love social media, you know, it’s helped us with our resort, but I also hate it in a way. You know, it’s such a negative influence as well. And you’ve just gotta take the positive out of it, you know, and if you’re going to do it, you’re going to do it. Like I’ve got other things now that I want to do personally. I’m away from Mantaray. And I know Tina’s got some things that she wants to do away from Mantaray as well. But you know, our main focus at the moment, it’s definitely the Island still and the resort. And I love having guests here and love showing them a good time.

Andrew McCombe:

Well again, back to the photos, you know, I’m just blown away that the amount of effort it’s taken to go from absolutely nothing to what it is today. And not in just the building side or the features side of the business, but also underneath, the people side and the systems side and the connection with the mainland office and, you know, all your logistics and everything else. It’s just phenomenal. So you’ve kind of by default, just through taking action, built an incredible business from a 24-year-old base. You know what I mean? That’s pretty impressive.

Ryan Irvine:

Yeah. Yeah. It was actually, when you look at it like that. You kind of miss that when you actually talk about it until someone actually brings it up to you. But it’s what goes with the whole process. Like I said, Tina and I, apart from me working in tourism for probably a year or so, you know, we had no idea what we were doing. Absolutely no idea. And we just made it up as we went, you know, we listened to people. There’s definitely good advice and bad advice. And you need to just take it as it is and have a little bit of a belief in yourself.

And if you say you can’t do it well, you’re not going to do it. But if you say, “let’s just give it a crack,” and you know, what have we got to lose? You know, you’re gonna do it. And we’ve been self-taught on everything. Tina runs our office on the mainland. We’ve got 10 staff in the mainland office now.

Andrew McCombe:

From the start, you didn’t have a mainland office.

Ryan Irvine:

Everything was done out here, but it got to the point where it just got a little bit big for us, and we started delegating, and that’s another hard thing to do. Delegating to people that can actually start running and doing systems and whatever it is for you. And I’m finding that help can be a little bit testing as well, but, you know, it’s great. We’ve trained them up, and you know, maybe it’s not to a five-stars in standard, but I’ll tell you now, our staff can probably work in one of them and have a better time and probably show those guys how to do it better than what they do it now, you know?

Andrew McCombe:

So speaking of challenges, um, what have been some of your biggest ones?

Ryan Irvine:

We are 70 kilometers off the mainland, and to get goods here can be quite expensive. Obviously, staffing’s a massive issue. Fiji is pretty relaxed. Sometimes they go home and don’t always come back the day that I meant to come back. They’ve got a great work ethic. If you want to call it like that, like it’s pretty cruisy and you’ll say it, when you come to Fiji, they’re pretty relaxed. And it just makes it very frustrating for us, but it’s Fiji time.

Andrew McCombe:

So how do you overcome that? You’ve got guests, say you’ve got a hundred guests on today’s ferry, and some, one or many don’t show up? Or.

Ryan Irvine:

You’ve got to combat that. So you pretty much work that into what’s going on, but look, generally, they’re pretty good. We know a lot of people here. We know a lot of our staff have got brothers, sisters, cousins. We can usually get someone to come and fill their job. Obviously, we’re an Island, so everyone’s got to come from another Island or the mainland.

Andrew McCombe:

It’s funny. When we came in yesterday, I said to the guy, he lives in the village across, on the other Island. And I said, “how long does it take to get to work?” He goes, “five minutes by boat or 19 minutes swim.” So they swim to work?

Ryan Irvine:

I think that’s a little bit of Fiji humor. I’ve had guys kayak to work. They would fold up a piece of roofing tin into a kayak, and that’s their canoe, and they fish in it, and we’ve had guys rock up with them, you know? So it’s pretty funny. I can’t really say too much bad about Fiji because they’re pretty reliable. They are good people. You’ll love it. your kids will be absolutely in heaven once they meet Fijians. They are just great nannies and hosts if you want to call it.

Andrew McCombe:

I also hear a lot of, you know, creativity, adaptability, flexibility. It’s like, you’ve got to chill a bit here. Don’t you? And that’s for those people out there who may be stressing about the minor details.

Ryan Irvine:

I dare say, if you’re a person from the city that likes to have everything done on time and whatever, it will stress you here a bit, because you’ve really got to have that adoption where it might not get done today, but it will get done. And it’s just one of those things; they call it Fiji time. So it’s usually a little bit later. But It actually works. So it’s quite funny. You just need to adapt the way that they are and learn a bit of their cultures and their customs.

Andrew McCombe:

And you’ve had a lot of help other than Tina and Fiji. You’ve had a few other close mates that have been pretty tight for the whole 15 years. How important is team when it comes to building something like this?

Ryan Irvine::

We’re really lucky. Our builder here, Craig, he’s been with us since the start actually. So he turned the first soil as well with us. And he was here for three weeks to start off with. He worked for a friend of the family as a builder, and he decided to stay. So he’s been here now, 17 years, 16 years. And he’s still here. You know, he’s worked for a couple of massive developments in Fiji, worked for the guys who own red bull, their six-star resort. He worked for the guys that own Oakley sunglasses.

He built their resort as well. So we’ve got some good building skills and talent here helping us out, which has been fantastic. But yeah, in terms of diving, we had Joe from Big Blue. Last year or the year before, he left Mantaray and started on his own. And it’s amazing. He’s doing really well and killing it with his girlfriend, Laura, and he ran our dive shop here.

Andrew McCombe:

So what about the day when he left it? It was a tough conversation?

Ryan Irvine:

A bit of a sad day. But what we’re talking about with the outlier, you know, it’s like he’s done it. You know, he’s doing it and doing it really well. And he’s made a big step and a bit of a risk there for him, and yeah, he’s doing it. So hats off to Joe and Laura and good luck to them.

Andrew McCombe:

So we’re going to hit out, we’re going to do some cool stuff today, a lot of water activity. But before we do, if you had one message for the guys out there who, you know, who want to be similar to you, what’s the one biggest thing that you could share with them that’s going to help their journey?

Ryan Irvine:

I’d say, get off the phone or get off the computer and start watching it and doing it. And you know what, you’re going to come up with battles. It’s not easy. But it’s all part of it. It’s like some of that worst battles that we had, when we look back, they are some of the best times that we ever had. It all creates the outcome, you know? And if you get in and hide straight away, well, you’re not going to be positive about it. But just be positive. People are going to always put you down no matter what, whether it’s family, friends, or people out there on social media. Don’t listen to them.

If you truly believe that it’s gonna work, it’s gonna work. You know? And that’s it. And it doesn’t matter what age you are. It doesn’t matter how much money you have; just start it with what you’ve got and then build onto it, which is what we’ve done here.

Andrew McCombe:

You’ve learned along the way, haven’t you?

Ryan Irvine:

Absolutely. But negativity is just the worst thing you can ever listen to. Get into it, do it.

Andrew McCombe:

Good stuff. Well, Ryan, thanks for coming on the show. You’re officially an Outlier, my friend.

 


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